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Our most important goal is the satisfaction of our Guests. Our Guests are the most important people in the world. Let’s face it - without them we would not be here. Therefore we will adhere to the following TEN COMMANDMENTS.
OUR GUESTS are the most important people in our business, whether we are dealing with them in person or over the telephone.
OUR GUESTS are not dependent on us. We are dependent on them.
OUR GUESTS are not an interruption of our work. They are the purpose for it.
OUR GUESTS favor us with their patronage. We are not doing them a favor by serving them.
OUR GUESTS are an essential part of our business. They are not outsiders.
OUR GUESTS are not cold statistics. They are human beings with feelings and emotions like our own.
OUR GUESTS are not just someone to argue with or match wits with.
OUR GUESTS are people who bring us their wants. It is our job to fill those wants.
OUR GUESTS are deserving of the most courteous and attentive treatment we can give them.
OUR GUESTS are the life blood of our business
Nimnicht.....You'll Love This Ride!! |